Terms and Conditions

By accessing and using the TAU online store to browse or purchase clothing, you are entering into a formal legal agreement with us. By using this platform, you give your consent to the operational rules and guidelines described in this document. This Agreement governs our purchasing procedures, financial limits, and the terms of liability that apply to every user of the site. Your affirmative action whether that is confirming an order at checkout, clicking an acceptance box, or simply continuing to move through the website, acts as your full legal acceptance of these conditions. Should any part of this document conflict with promotional materials or other policies found elsewhere on the site, the rules within this specific document will take absolute precedence.

We maintain the right to modify these rules at our discretion to reflect our changing business needs. Any updates we make become active immediately the moment they are posted on the site. Your ongoing use of the store following these updates confirms your continuous agreement to the modified terms. To ensure your transactions are handled smoothly, you may be prompted to create and secure a personal account. You bear full responsibility for safeguarding your login credentials and for any activity that occurs under your account.

Purchasing clothing from TAU is subject to specific logistical and financial rules. Unlike stores that use flat-rate delivery models, our shipping fees are calculated dynamically during the checkout process. These fees are based entirely on the total weight of the items you have selected and your final delivery destination. For payments, we provide a Cash on Delivery (COD) facility, but this service is strictly capped at a maximum order value of Rs. 20,000. Any transaction that goes over this limit will not be processed as a COD order and will instead require full prepayment through our accepted online banking or mobile wallet channels.

The pricing displayed across our entire platform is exclusively intended for retail consumers. Buyers who intend to purchase items in bulk for wholesale purposes are not permitted to complete those transactions through the standard online shopping cart system. Instead, wholesale buyers must initiate contact with us through our official telephone line so that we can process those rates and orders manually.

TAU operates under a strict no-refund policy, we do not issue monetary returns under any circumstances. However, we will facilitate an exchange exclusively if an item is delivered with a verified manufacturing defect. For an exchange to be approved, the garment must be reported to us, it must remain entirely unused, and it must retain all original tags and packaging in their original condition.